Terms of Use

Acceptance and scope

These Terms of Use (“Terms”) form an agreement between you and Viralizai, LLC (“Viralizai,” “we,” “us”) for the Sentinelas macOS application, its headless CLI, catalog, updates, downloads, and related pages (together, “Sentinelas”).

By downloading, installing, purchasing a license, or using Sentinelas, you confirm that you have read and agree to these Terms and the Sentinelas Privacy Policy. If you use it for an organization, you represent that you have authority to bind it. If you do not agree, do not use the product.

Eligibility and requirements

You must be at least 18 or the legal age of majority in your jurisdiction and able to enter this agreement. Sentinelas requires a compatible macOS version and depends on executor CLIs, accounts, connectivity, and tools that you install and maintain separately.

You are responsible for securing your macOS account, license keys, credentials, tokens, and physical access to the device. Do not share a license key outside the limits of the offer you purchased.

License, Free plan, and Pro

Subject to these Terms, we grant you a limited, non-exclusive, non-sublicensable, and non-transferable license to install and use Sentinelas for personal purposes or your organization's internal purposes. The software, brand, and catalog are licensed, not sold.

The Free plan permits up to 2 installed sentinels. Pro unlocks unlimited installations and features identified as Pro in the interface. The current Pro offer is a one-time purchase with no automatic renewal and permits up to 2 Mac activations per key. You may deactivate a device to release its slot through Polar's flow.

• The key may not be resold, published, shared across customers, or used to provide unauthorized commercial access to the product.
• Features, limits, pricing, and update entitlements shown at checkout when you purchase form part of the offer applicable to your license.
• Existing Pro data is not deleted if the license becomes invalid, but features may return to Free plan limits.

Purchases, taxes, and refunds

Polar is the merchant of record and authorized reseller of the Pro license. Final price, currency, taxes, payment methods, and receipts are displayed and processed by Polar. By completing a purchase, you also agree to Polar's buyer terms and privacy policy.

Refund requests are evaluated under the offer shown at checkout, Polar's rules, payment-network requirements, and applicable law. Nothing in these Terms reduces non-waivable consumer rights. Use the link in your Polar receipt or portal, or contact suporte@viralizai.co, for help. A refund or chargeback may revoke the related license.

Autonomous nature and product limits

Sentinelas schedules and coordinates agent software controlled by third-party CLIs and models. AI models can produce inaccurate information, insecure code, unexpected actions, or incomplete results. Logs, approvals, queues, exclusive mode, and deny rules reduce specific risks, but do not make execution infallible or create a security sandbox.

Human approval protects only actions that the manual and workflow actually implement as awaiting approval. A misconfigured sentinel, CLI, skill, or integration may still act without that gate. Review manuals and permissions before enabling schedules, and monitor initial runs.

Your responsibilities

• Use only repositories, accounts, data, systems, and environments that you own or are authorized to access and automate.
• Review each sentinel's manual, model, CLI, workdir, cron, variables, secrets, skills, permitted tools, integrations, and dependencies.
• Maintain appropriate backups, version control, cost limits, idempotency, and rollback plans for meaningful effects.
• Verify outputs for accuracy and legality before publishing, merging, sending, deleting, purchasing, or making decisions that affect people or systems.
• Protect the local API and your macOS user from untrusted processes; the server on 127.0.0.1 has no built-in authentication.
• Comply with the terms, acceptable-use policies, and billing limits of the CLIs, model providers, and integrations you choose.

Acceptable use

You may not use Sentinelas to violate laws, third-party rights, or service rules; gain unauthorized access; distribute malware; harass, surveil, or discriminate against people; exploit minors; send spam; commit fraud; compromise security; bypass licensing limits; or place abusive load on systems.

You also may not remove proprietary notices, reverse engineer where the law permits that restriction, or use the product to build or offer a competing copy based on proprietary parts. Good-faith security research on authorized systems with responsible disclosure is not prohibited by this clause.

Your content, data, and credentials

You retain your rights in manuals, queues, logs, code, data, and other content you create or provide. Because primary operation is local, you do not grant Viralizai a general license to that content. When you choose to send content to a CLI or integration, you grant that third party the rights needed under its terms.

Do not place personal data, secrets, or confidential material in a manual, queue, or agent-readable variable unless necessary and authorized. The secrets directory and helpers reduce direct exposure, but you remain responsible for classifying, rotating, and revoking credentials.

Third-party services and costs

CLIs, models, APIs, repositories, messaging services, MCPs, and other services are not included in the Sentinelas license. You contract with and pay those providers separately, and use may consume subscriptions, tokens, quotas, storage, or paid calls, including during parallel executions and resumed sessions.

We do not control the availability, retention, training, security, pricing, or changes of those services. Links and integrations are not endorsements. Your use of each third party is governed by its own terms and policies.

Privacy

The Sentinelas Privacy Policy explains local data, optional analytics, licensing, auto-observe, web pages, and third parties. It forms part of these Terms. If you configure a sentinel to process other people's data, you are responsible for an appropriate legal basis, notices, contracts, and security measures.

Availability, updates, and support

We may fix, update, replace, or discontinue features for security, compatibility, or product evolution. We aim to preserve stable local formats, but do not guarantee perpetual compatibility with macOS versions, CLIs, or third-party services.

Scheduled executions depend on the Mac being powered on and awake, cron, network access, authentication, and the executor CLI. Closing the lid, system sleep, exhausted quotas, or expired authentication may prevent a run. Support is provided on a reasonable-efforts basis through published channels, with no SLA unless separately agreed in writing.

Intellectual property and feedback

Sentinelas, its interface, proprietary code, brand, icons, text, and catalog belong to Viralizai or their respective licensors and are protected by law. Third-party component licenses remain governed by their own notices.

If you voluntarily provide ideas or feedback, we may use them to improve the product without an obligation to compensate you, provided we do not publish your confidential content or personal data contrary to the Privacy Policy.

Suspension and termination

You may end these Terms at any time by stopping use and uninstalling Sentinelas. Your local data remains until you remove it. We may suspend or revoke a license for fraud, chargebacks, unauthorized sharing, a material breach of these Terms, or a legal requirement, with notice when reasonably possible.

On termination, your right to use paid software ends where applicable, but provisions that by their nature should survive, including intellectual property, liability, completed payments, and dispute resolution, remain in effect. Mandatory consumer rights are unaffected.

Disclaimers and limitation of liability

To the fullest extent permitted by law, Sentinelas is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that agents and integrations will be accurate, secure, or uninterrupted.

To the fullest extent permitted, Viralizai is not liable for indirect, incidental, special, or consequential damages, or loss of profits, data, reputation, or opportunity arising from use or inability to use the product, agent actions, or third parties. Our total liability related to Sentinelas is limited to the amount you actually paid for the product during the 12 months before the event giving rise to the claim.

Some jurisdictions do not permit certain exclusions or limits. In those places, these clauses apply only to the extent permitted and do not waive mandatory rights.

Governing law, changes, and contact

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Unless mandatory consumer law requires another forum, disputes will be submitted to the competent state or federal courts in Delaware. Before filing a claim, the parties should attempt in good faith to resolve the issue through direct contact.

We may update these Terms. Material changes will receive a new date and notice or renewed acceptance where required. If one provision is invalid, the others remain effective. Failure to enforce a right is not a waiver. You may not assign these Terms without our consent; we may assign them in a reorganization, merger, or sale of the product.

These Terms, the Privacy Policy, and the offer displayed at checkout form the agreement applicable to Sentinelas. For questions, support, or legal notices, email suporte@viralizai.co.